Delivery Documentation Standards

Standard Metadata

• Area: Documentation
• Owner: Technical Leadership group
• Last reviewed: 2026-09-09
• Next review due from: 2026-12-01
• Enforcement: Code review
• Status: Active

Delivery team roles and responsibilities must be documented · DOC-01.1 · MUST · DEV/TEST

These role and responsibilities can be captured as a RACI matrix, or something less formal if preferable.

Client key contacts must be documented · DOC-01.2 · MUST · DEV/TEST

Important information to capture includes each person’s contact details, role and decision-making authority on the project.

An overview of each delivery phase must be documented · DOC-01.3 · MUST · DEV/TEST

At a minimum, the following information must be included:

• List of each phase delivered
• Delivery dates
• High-level summary of what was delivered in each phase.

EXCEPTION This is not applicable to projects that have not had multiple delivery phases.